The Answer to Healthy, Radiant Skin

At SunTree Skincare, we prioritize sourcing the best and freshest ingredients possible to create products that promote vibrant and healthy skin. While many of our ingredients are organic, we do not exclusively label our products as such. This is because a significant portion of the ingredients we use are responsibly harvested, which may not always meet organic certification standards.

Instead, our focus is on using clean, minimally processed ingredients that retain their highest nutritional value and efficacy. We carefully select each ingredient for its specific benefits to skin health, ensuring that every formulation meets our highest standards for quality and effectiveness.

For more information on the sourcing and specific ingredients used in our products, please feel free to explore our product pages or contact our customer service team. We are dedicated to transparency and providing you with skincare solutions that you can trust and enjoy.

At SunTree Skincare, we understand the importance of gentle and effective skincare, especially for sensitive skin types. Our products are thoughtfully formulated with a focus on minimizing potential irritants and maximizing soothing properties. While everyone’s skin is unique, many of our customers with sensitive skin have found great success with our products.

We carefully select ingredients known for their calming and nourishing properties, such as aloe vera, lavender, and rose. These ingredients help to soothe and hydrate sensitive skin without causing irritation. Additionally, our formulations are free from common irritants such as parabens, sulfates, and synthetic fragrances. 

 While we cannot guarantee that our products will work perfectly for every individual with sensitive skin, we are committed to providing skincare solutions that are as gentle and effective as possible. If you have specific concerns or questions about our products and your skin type, our customer service team is here to assist you.

Cleanse Your Face: Start with a clean face by washing with SunTree’s Face & Body Bar. Pat dry with a soft towel.

Apply to Your Face: Using gentle upward motions, apply the moisturizing cream evenly onto your face and neck. Focus on areas that tend to be drier or need extra hydration. Remember, little goes a long way.

 Massage In: Use light, circular motions to massage the cream into your skin. This promotes circulation and helps the cream absorb deeply.

 Allow Absorption: Let the moisturizing cream absorb into your skin for a few minutes before applying any makeup or sunscreen.

 Use Daily: For best results, use the moisturizing face cream twice daily – once in the morning and once at night – as part of your skincare routine.

Absolutely! Our products are designed to complement each other and can be used together to enhance your skincare routine.

Processing Time: Orders are usually processed within 1-2 business days after payment verification and order confirmation.

Shipping Time: Shipping times vary based on your location. Standard shipping within continental US typically takes 5-7 business days.

Total Delivery Estimate: In general, you can expect to receive your order within 7-10 business days.

Note: Please note that these timeframes are estimates and may be affected by unforeseen circumstances such as weather delays or peak holiday seasons. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

For more precise delivery estimates or to track your order, feel free to contact our customer service team. We’re here to ensure your shopping experience with us is smooth and satisfactory.

Order Number: Your Order Number can be found in your order confirmation email.
Email Address: Provide the email that was used to place your SunTree Skincare order.
Description: Please describe a reason for your return.
Return Label: Approval and processing of all returns must be handled by SunTree Skincare’s return department. Customers are responsible for ensuring proper and secure packaging, as well as covering any associated return shipping costs.

Return Processing: You can expect your return to be processed within 10 business days of our returns department receiving it. The return will not be processed if the items are found to be packaged carelessly or without due consideration.

Additional Items to Consider

Order Changes: Once an order has been submitted into our system, we cannot cancel or make changes to it.

Exchanges: We do not offer exchanges.

Refunds: Refunds will only be issued back to the payment method used at the time of purchase.

Bundle Orders: For orders that include a bundle, you will be refunded the discounted purchase price of the items that are eligible for return.

Our products are proudly handcrafted in small batches right here in Tucson, Arizona. We believe in the artistry and care that comes with small-batch production, ensuring each product meets our high standards for quality and effectiveness. This local approach allows us to oversee every step of the manufacturing process, from sourcing ingredients to packaging, guaranteeing that you receive the best quality skincare solutions crafted with dedication and attention to detail.

Email: Send us an email at suntreeskincare@gmail.com. We strive to respond to all inquiries promptly during our business hours.

Contact Form: Fill out the contact form on our website https://suntreeskincare.com/contact/. Please provide your name, email address, and a detailed message so we can assist you effectively.

Social Media: Reach out to us through our social media channels. We’re active on Facebook, Twitter, Instagram, YouTube, Pinterest and X, and happy to answer your questions there.

Our dedicated customer service team is committed to providing you with excellent support and ensuring your experience with us is positive. We look forward to assisting you!